• a refund to the value of the amount paid for that hire session; or
• an alternative date and session time for the activity; or
• an alternative venue for the activity
In the event of such a cancellation, the Owner undertakes to notify the Hirer as soon as possible in order to facilitate alternative arrangements as outlined above if required.
Bookings are accepted by the Owner on the basis of the information supplied by the Hirer. In the event that any information given as to proposed use, number of persons attending the event, or any other relevant factor is found to be incorrect, Bow Brickhill Parish Council reserves the right to cancel the booking. In such cases, a refund will be considered, on application by the Hirer in writing to the Parish Clerk.
If the booked session is cancelled by the Hirer for any reason, notice must be received in writing by the Parish Clerk prior to the date of the booked session before a refund can be considered.
No refunds will be granted for cancellation of a hire session without such notice being received.
In the event of a cancellation by the Hirer notified to us 15 days or more prior to the event, a full refund will be given.
In the event of a cancellation by the Hirer with 14 days or less notice, unless special circumstances apply, the amount refunded shall be on the following basis:
14 days’ notice or less 75% of hire fee + refund of deposit in full
7 days’ notice or less 50% of hire fee + refund of deposit in full
3 days’ notice or less 25% of hire fee + refund of deposit in full
The Parish Clerk
Bow Brickhill Parish Council
c/o 1 Station Road
25 August 2018